Silverdale Healthcare Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018). We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.The normal rules of privacy and confidentiality are applicable to users of this website. At all times you must adhere to any professional rules/standards and/or Codes of Conduct that apply to you when using any aspect of this website.

1. Introduction

At Silverdale Healthcare Ltd we are committed to respecting your privacy and to complying with current applicable data protection and privacy laws. Information you provide to the website will be treated in accordance with the terms laid out in this statement.

This statement will help you understand how we collect, use and protect the personal information you provide to the website. Please take a few moments to read the statement.

2. Gathering and using information (data)

(i) Personal
We will only collect and use your personal information with your knowledge and consent.

The personal information we collect will include, for example, your name, email address(es), professional interests and work related information. This information will be used to verify your enquiry. This information may then be used by the company to enable us to provide you with other services that we consider may be relevant to your needs and interests.

All personal information will be held in the strictest confidence and used only for the purpose of the legitimate aims and objectives of the company.

(ii) Non-personal
The service uses cookies and records browsing (click-stream) activities. This helps us to better manage and develop our service; to provide you with a more enjoyable, customised service and experience in the future; and to help us develop and deliver better web services tailored to your individual interests and needs.

External web links

The service contains links to other websites. We accept no responsibility or liability for the content of these websites and the information they collect.


Cookies are used to create session time outs. If you forget to logout of the service it will do this automatically for you after a set length of time. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security. Restricting all cookies served from our service will prevent our service from working correctly.

3. Privacy

We treat all personal information as private and confidential. Other than under the terms of this Privacy statement, the service and its moderators will not disclose any of your information, unless:

  • we are legally compelled to do so
  • there is a duty to the public to disclose
  • disclosure is required to protect our commercial interest
  • disclosure is made at your request or with your consent.

Should you take the decision to make a complaint about the service we have provided, we may be obliged to forward details about your complaint, including your personal information, to the relevant party at the time. You can be assured that they are similarly obliged to adhere to the Data Protection Act 1998 and keep your information strictly confidential.
You will not be exposed to email marketing.

4. Information security

We review regularly and enhance our technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.

Please be aware that communications over the internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the world wide web/ internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

6. Privacy support

We reserve the right to amend or modify this Privacy statement at any time and in response to changes in applicable data protection and privacy legislation.

At all times Silverdale Healthcare Ltd will remain the ultimate data controller. In this Privacy statement ‘we’, ‘us’, and ‘our’ means Silverdale Healthcare Ltd.

Last updated on 25.05.2018